Return Policy

Returns & Exchanges

We accept exchanges and cancellations
Contact us within: 14 days of delivery
Ship items back within: 30 days of delivery
Cancellations must be made PRIOR to shipping
Returns Accepted ONLY if they arrive damaged or defective. NO RETURNS ACCEPTED on products below:

  • Items on sale
  • Open or Used Products
  • Private or Custom Labeled Products

Please contact us at info@smaxwax.com if you have any problems with your order.

Conditions of Return for Exchange
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.